Return & Refund Policy (Pillows & Mattress Covers)

Return Window:

Returns are accepted within 7–10 days of delivery.

Eligibility:

• Item must be unused, unwashed, and in original packaging
• Products showing stains, damage, or signs of use are not eligible for return
• Mattress covers and pillows must be returned with all tags intact

Non-Returnable Cases:

• Used or washed items
• Items damaged due to improper handling by customer
• Products returned after the return window

Refund Process:

• Once the returned item is received and inspected, refund will be initiated
• Refund will be credited to the original payment method within 5–7 business days after approval

Exchange (if applicable):

• Exchange allowed only for defective or damaged products reported within 48 hours of delivery

Important Notes:

• Shipping charges are non-refundable unless the return is due to a defect or wrong item received
• Reverse pickup (if offered) depends on serviceability of location