Shipping Policy

Processing Time:

Orders are processed within 1–2 business days after confirmation.

Delivery Time:

• Metro cities: 3–5 business days
• Other locations: 5–7 business days
• Delivery times may vary due to courier delays, weather conditions, or remote locations.

Shipping Charges:

• Standard shipping charges may apply and will be displayed at checkout
• Free shipping may be offered on selected orders or promotions

Order Tracking:

Once shipped, tracking details will be shared via email/SMS so customers can monitor their order status.

Delivery Attempts:

Couriers will attempt delivery up to 2–3 times. In case of failed delivery, the order may be returned to the warehouse.

Delays:

Delays caused by natural events, strikes, or logistics issues are beyond control but customers will be informed in such cases.

Support:

For shipping-related queries: info@wellgreenpillow.com